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Digital Customer

Bringing customer experiences to life

Today it's critical to know your customers in ways they expect - and in new, exciting ways they've never imagined. Organizations that succeed in the changing digital landscape will transform all of the interactions they have with their customers across multiple channels. Through digital strategy, design, insight and technology, we can help you deliver amazing customer experiences. Our scalable digital customer solutions - including CRM, data and analytics, experience design and digital marketing services - are powered by cutting-edge technologies such as Sitecore, Microsoft Azure and Microsoft Dynamics CRM. And they're built by the best in the business: us.

AHA brings experience and expertise to the world of digital customer solutions and has worked with a variety of clients across the industry spectrum to enable our clients' shift to digital. Our digital customer offerings include:

  • Marketing Automation - Digital-savvy organizations now use analytics, display advertising and social media, video, geo-positioning and mobile marketing. At AHA we leverage a wide span of services to provide the necessary vision and technology mix to help our customers implement digital marketing strategies that work.
  • Sales Enablement - Through a tight integration of suspect, prospect and client nurturing activities that drive well qualified opportunities using multiple communication channels such as web, mobility and email, we enable your salesforce to be more efficient and effective. We also equip sales teams with a solution that provides a more personalized ‘mobile real-time moment’ with each customer interaction.
  • Field Service - We help our clients implement solutions to manage their field service teams - no matter if their service team is a hundred or thousands strong, we provide solutions that will manage work, resources and equipment assignment including tracking time, work and material for each field work order being performed.

AHA provides more than just solutions in the digital customer domain. We help clients develop business strategies to transform how they will engage, interact and support customers. We understand what it takes to transform to and then operate in a digital ecosystem - let us help you with your journey into the world of digital.

Let's start the conversation about what it takes to move things forward. Drop us a line at sales@ahundredanswers.com.

Expertise

AHA's expertise in the following areas supports our work around the Digital Customer:

Customer Relationship Management

Enabling a core business tool for relationship and interaction management to support a vast range of business needs

Learn more about CRM @ AHA.

OpenText TeamSite

AHA brings world-class OpenText TeamSite/LiveSite capabilities for enterprise customer experience management solutions.

Learn more about OpenText TeamSite @ AHA.

Sitecore XP

AHA brings Sitecore Experience Platform (XP) implementation capabilities in higher education, manufacturing and financial services industries.

Learn more about Sitecore @ AHA.

Microsoft Dynamics CRM

Our Microsoft Certified Technology Specialists (MCTS) provide expert guidance, solution delivery, training and support for Microsoft Dynamics CRM solutions

Learn more about Microsoft Dynamics @ AHA.

Data Analytics

Make better business decisions and disprove existing models or theories using Data Analytics

Learn more about Data Analytics @ AHA.